MSV has a programme of investing in customers' homes by putting in new kitchens, bathrooms, boilers, windows and carrying out roof works.
Our aim is to ensure that all of our customers live in well maintained and comfortable homes, and every year we invest in a variety of work to ensure customers have homes they can be proud of.
Examples of the type of work we carry out and the estimated life cycles are detailed below:
Component |
Estimated life cycle replacement in years |
|
Main roof covering |
60 – 80 |
|
Entrance Doors |
30 |
|
Windows |
30 |
|
Kitchens |
20 |
|
Bathrooms |
30 |
|
Boilers |
15 |
|
Radiators and Pipework |
30 |
Replacements/repairs planned for this year (2024 - 2025)
This financial year we are planning on carrying out a number of projects across our properties at a cost of over £12 million.
Components to be replaced 2024-25 |
|
362 Replacement Kitchens |
|
300 Replacement Bathroom |
|
73 properties for Replacement Windows |
|
330 Replacement entrance doors |
|
400 Replacement Boilers |
|
90 Replacement Roofs |
|
Internal Energy Efficiency works - M14, M16 and M11 areas - 195 properties |
|
Warden Call replacements at Charles Forbes, Alice Ingham Court, Philip Howard and Thomas Garnet. |
|
Replacement Fire Doors various properties |
|
Replacement door entry systems - communal blocks Mossbank Estate |
Will I be notified?
When carrying out Capital Replacement Works we will notify customers in advance. If we plan to carry out any work to your home, you will receive letters from us beforehand, informing you of the planned work.
Value for money
Our procurement process is robust and all contractors are selected carefully. Not only are contracts selected based on the contract value but also on their ability to deliver the high-quality work we expect. This ensures that every pound of your rent committed to improvements is spent wisely.
What if my home is not included in the programme?
If you think one of the major components in your home is due for replacement you can submit a request for an assessment to be made. Based on survey information we currently hold we will confirm when we believe the component is due for renewal.
