Planned Improvement Works

At MSV, we are committed to ensuring our customers' homes are well-maintained, comfortable, and a source of pride. Our regular repair schedule of planned works is designed to achieve this goal through strategic investments and comprehensive service plans.

Replacement/Repairs Programme

Our Replacement/Repairs Programme focuses on significant investments in our customers' homes. This includes the installation of new kitchens, bathrooms, boilers, and windows, as well as essential roof works. Each year, we dedicate resources to these upgrades to ensure our customers enjoy high-quality living spaces.

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Services Schedule

Here you'll find key information regarding our tree maintenance policies, grounds maintenance schedules, communal area cleaning, and window cleaning services. For customers who pay a service charge for any of the services below:

  • Grounds maintenance
  • Communal area cleaning
  • Window cleaning

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Painting, Windows, and Doors - External Painting

Our cyclical painting programme is an essential part of our maintenance efforts, focusing on the external painting of windows and doors. This work ensures that our properties remain visually appealing and protected against the elements.

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Energy Efficiency Programme

We are surveying and carrying out energy efficiency works in a large number of our homes with solid walls to make them warmer and fit for the future, cutting energy bills in the process.

Planned works include:

  • Wall insulation
  • Loft insulation 
  • Energy efficient doors
  • Improved ventilation

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