Report ASB and Hate Crimes with Confidence
MSV is not just your housing provider; we're also a national hate crime reporting centre. This means anyone in the community, whether a resident or not, can contact us to report ASB and hate crimes in confidence.
Our dedicated Community Safety Team is trained to support victims and take action against perpetrators. They can help you:
- Submit a police report, if desired
- Prevent further escalation
- Understand hate crimes and hate behaviour
Creating Safer Communities Together
We believe that the most important place to feel safe is in your home and community. Anti-social behaviour (ASB) undermines this sense of safety and well-being, which is why it's crucial to call out and address unacceptable behaviour. Our mission is to create an environment where everyone can thrive.
Our values guide everything we do:
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We plan to: -
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Taking a Stand Together
By reporting ASB and hate crimes, you're not just protecting yourself, you're helping to create a safer and more inclusive community for everyone. Don't hesitate to reach out – together, we can make a difference.
How to Report
There are several ways you can report any neighbourhood concerns to our Community Safety Team.
- Call 0161 226 4211 (Monday to Friday from 8.30 am to 5 pm, closed bank holidays)
Please note: If you have an emergency repair please call on the same number for our out-of-hours service. - Email us at enquiry@msvhousing.co.uk
- Fill out the contact us form
- Online MyMSV account. Create a customer account to report and manage your tenancy.
- Speak to your Neighbourhood Officer. Use the postcode search for contact details.
- Visit our community hubs! Hub opening times:
- Space Manchester on Great Western Street is open every Monday from 10 am to 2 pm.
- Bramhall Community Hub is open on the second Thursday of the month, 10 am to 12 pm.
- Carrbrook Community Hub the second Monday of the month, 1 pm to 3 pm in Stalybridge.
- The Jean Byers Community Hub in Bredbury is open every Wednesday from 10 am to 12 pm
In case of an emergency or immediate danger, always call 999.
Remember, everyone has the right to feel safe. Let's work together to build a community free from anti-social behaviour and hate.