Cookie Policy

What are cookies?

In order to comply with the Privacy and Electronic Communications Regulations (2011) we will provide you with details of the cookies we use on our website(s) and make you aware of the options for not allowing cookies when you visit the website.

We currently make use of a number of cookies, which are tiny text files stored on your computer when you visit certain websites.

Cookies cannot harm your computers. We don’t store any personally identifiable information such as name, address or location details.

If you don’t wish to enable cookies, you’ll still be able to browse the website but certain cookie dependent features will be unavailable to you. Most web browsers have cookies enabled by default but can be disabled easily if you’d prefer. (See managing cookies)

We are providing you with this information as part of an initiative to comply with recent legislation, and to make sure we’re honest and clear about your privacy when using this website.

What our cookies do

To have the best possible experience whilst using this website, your computer, tablet or mobile device will need to accept cookies, as we can only provide you with certain features by using them.

Our cookies do not store sensitive information such as your name or address. They simply hold a random string of numbers that is associated with your computer. However, if you’d prefer to restrict, block or delete these non-privacy invasive cookies from this website or any other website, you can use your browser to do this. Each browser is different; so check the “Managing Cookies” section of this page for instructions for your particular browser.

There are two types of cookies used on this website: First party & third party. First party cookies are cookies that are specific to this website and are commonly used to enable specific functionality. Third party cookies are created by carefully selected third parties to improve the user experience.

The following list details the cookies we use, what we use them for and what type of data is stored:


Enabling cookies varies slightly depending on the type of browser you are using to access the internet. If you’re not sure of the type and version of browser you’re using you can check in the following ways: To enable cookies

For PCs: click on ‘Help’ at the top of your browser window and select the ‘About’ option

For Macs: with the browser window open, the browser name is next to the Apple menu, click on it and select the ‘About’ option

How to check cookies are enabled for PC’s

Google Chrome

  • Click on ‘Tools’ at the top of your browser window and select Options
  • Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button
  • Now select ‘Allow local data to be set’

Microsoft Internet Explorer

  • Click on ‘Tools’ at the top of your browser window and select ‘Internet options’ , then click on the ‘Privacy’ tab
  • Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
  • Settings above Medium will disable cookies

Mozilla Firefox

  • Click on ‘Tools’ at the top of your browser window and select Options
  • Then select the Privacy icon
  • Click on Cookies, then select ‘allow sites to set cookies’

Safari

  • Click on the Cog icon at the top of your browser window and select the ‘Preferences’ option
  • Click on ‘Security’, check the option that says ‘Block third-party and advertising cookies’
  • Click ‘Save’

How to check cookies are enabled for Macs

Safari

  • Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option
  • Click on ‘Security’ then ‘Accept cookies’
  • Select the ‘Only from site you navigate to’ 

Google Chrome

  • Click on ‘Chrome’ at the top of your browser window and select Preferences
  • Under Settings, click on ?+ Show advanced settings’, locate the ‘Privacy’ section, and select the ‘Content settings’ button
  • Now select ‘Allow local data to be set’

Mozilla and Netscape

  • Click on ‘Mozilla’ or ‘Netscape’ at the top of your browser window and select the ‘Preferences’ option
  • Scroll down until you see cookies under ‘Privacy & Security’
  • Select ‘Enable cookies for the originating web site only’

Opera

  • Click on ‘Menu’ at the top of your browser window and select ‘Settings’
  • Then select ‘Preferences’, select the ‘Advanced’ tab
  • Then select ‘Accept cookies’ option

For all other browsers please consult your documentation or online help files.

Deleting Cookies

It’s easy to delete our Cookies if you want to, although as with enabling Cookies exactly how you do this varies depending which Browser(s) you are using. You should be aware before you go ahead and delete them however that certain aspects of our website may not work as well without Cookies because we won’t be able to recognise you as a previous visitor.

For specific step by step guidance to remove our Cookies please visit here.

If you wish to contact us to formally withdraw your consent or discuss any other aspect of Data Protection or Privacy please email us in the first instance at dataprotection@mosscare.org.uk and someone will get back in touch with you as soon as possible.

Further information about cookies

If you’d like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org. 


Cookies we use

You can view all the cookies on the MSV Housing website here (including necessary, performance and tracking cookies).